UI/UX Developer
Shivam Patel
Results-driven Software Developer with a strong foundation in full-stack development and agile methodologies. Proficient in building responsive web applications using Java, Python, JavaScript (React), and Flask, with hands-on experience creating RESTful APIs and working with SQL databases.
Introduction
Creative and detail-oriented UI/UX Developer with experience designing and implementing user-centered web interfaces. Skilled in Figma, wireframing, prototyping, accessibility, and responsive front-end development using HTML, CSS, JavaScript, and React.
Comfortable working with design systems and collaborating closely with developers and stakeholders to turn complex requirements into simple, intuitive user experiences.
Known for delivering user-centric solutions and collaborating across cross-functional teams to solve complex technical problems in fast-paced environments.
Core Skills
Programming · Frameworks · Databases · Tools · Practices
Resume
Experience overview
Mohawk College – Advanced Diploma, Software Development (Honors), Hamilton, ON (Sep 2020 – Apr 2024).
Freelance Software Developer & IT Support
Kardia Repair & Installation (Whirlpool Partner)
Hamilton, ON
Feb 2025 – Present
- Leading the design and development of a customer booking web application (in progress) – created wireframes and interactive prototypes in Figma and spearheaded front-end implementation using React, ensuring a responsive, intuitive UI that aligns with business needs.
- Managed the service center’s IT operations (ticketing system, scheduling, parts procurement, feedback tracking), implementing structured digital workflows that improved overall efficiency and reduced service delays.
- Enhanced technician response times by streamlining issue triage and communication.
Junior UX Designer (Co-op)
Ministry of Transportation
St Catharines, ON
May 2023 – Aug 2023
- Designed modern, mobile-responsive web form interfaces using the Ontario Design System (ODS) and Figma, ensuring 100% WCAG 2.1 accessibility compliance and smoother user workflows based on usability testing insights.
- Worked closely with front-end developers (Infosys consultants) to translate Figma prototypes into production-ready HTML, CSS, and JavaScript, ensuring pixel-perfect design implementation and cross-browser compatibility.
- Utilized Microsoft Azure DevOps to manage user stories, track design deliverables, and contribute during Agile ceremonies to ensure continuous alignment with stakeholder objectives.
IT Support Officer (Tier 2)
Ontario Ministry of Public and Business Service Delivery
Guelph, ON
Sep 2022 – Dec 2022
- Provided Tier-2 support to government staff in both on-site and remote settings, resolving diverse technical issues (hardware failures, Windows software errors, VPN connectivity problems) with a high first-contact resolution rate (85%).
- Managed user accounts and access rights using Active Directory and Microsoft Intune, and deployed software updates via enterprise management tools while enforcing IT security policies.
- Investigated and triaged complex issues, collaborating with network and infrastructure teams to escalate critical incidents and restore services within SLA timeframes.
Projects
Recent project collaborations
Full-stack capstone
E-Commerce Web Application (Capstone Project)
Full-stack web app simulating an online retail store using Flask (Python) and React, with RESTful APIs and a MySQL database for accounts, product data, and orders.
Developed a rich UI/UX with React Router for seamless navigation, integrated Stripe API for secure payments, and used Selenium test scripts with TDD practices to ensure reliability.
Freelance development & IT support
Kardia Repairs & Installation – Service Booking
Leading the design and development of a customer booking web application with wireframes, interactive prototypes, and React front-end implementation.
Managing IT operations with structured digital workflows for ticketing, scheduling, parts procurement, and feedback tracking to reduce service delays.
Freelance UI/UX Designer
Couples App – Onboarding & Journaling
Redesigned onboarding and journaling experiences for a couples communication app to improve activation and navigation clarity.
Created a scalable design system with cohesive color palettes, typography, icons, and reusable components while delivering guided prototypes.
Academic project
Hamilton City Magazine – Event Discovery
Collaborated in a team to build a centralized event listing platform for a local magazine with a responsive experience.
Led the UX design with Figma mock-ups, translating client requirements into intuitive interface layouts backed by a custom Flask + MySQL backend.
Let’s connect
Ready to discuss your next UX or front-end need?
Reach out with a short note about the challenge, and I will respond as soon as possible.