Freelance development & IT support

Kardia Repairs & Installation – Service Booking

Collaborating daily with a small developer team to deliver a responsive, intuitive booking experience while improving technician response times through streamlined communication.

Role

Freelance Software Developer & IT Support

Timeline

Feb 2025 – Present

Team

Collaborating with Kardia stakeholders and developers

Tools

Figma, React, Digital workflows

Challenge

Create a responsive booking flow for appliance repair and installation customers backed by Whirlpool partner requirements.

Solution

Produced wireframes and interactive prototypes, then led React front-end delivery while coordinating IT workflows across the service center.

Impact

Digital workflows improved efficiency and supported faster technician response times.

Mockups

Key interface moments

High-fidelity mockups illustrate the experience in desktop and mobile contexts while keeping accessibility at the forefront.

Home and service hero

Home and service hero

Landing screen with quick-start CTA and Whirlpool partner trust cues.

Service selection

Service selection

Grid of repair and installation options with pricing notes and filters.

Wireframes

Kardia service booking flow

Wireframes outline how homeowners choose services, schedule visits, and confirm their appointment across devices.

In-progress app built in collaboration with Kardia developers; additional service categories, admin tools, and fidelity updates are shipping next.

Home and service hero

Home and service hero

Landing screen with quick-start CTA and Whirlpool partner trust cues.

Service selection

Service selection

Grid of repair and installation options with pricing notes and filters.

Transparent pricing

Transparent pricing

Clear callouts for offers, bundles, and service costs across devices.

Trust-building story

Trust-building story

Highlights Kardia’s Whirlpool partnership and support promise.

Booking details

Booking details

Step-by-step form for appliance details, address, and preferred schedule.